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Frequently Asked Questions about the eXpertGenealogy Forums

What is the purpose of the online discussion forums?

The forums let potential customers direct questions to professional genealogists. The intent is that these questions be very specific and can be answered in a few sentences. Do not ask open ended questions like "Who are my ancestors?".  Do not expect the professional to do research to answer the question. An appropriate question would be;

  • Where do I get access to 1891 Northumberland census information? 

Do not ask as question that requires research like;

  • What does the 1891 census show for my ancestor John Smith?

How are the forums organized?

The forums are organized in a hierarchy of

  • Categories
    • Topics
      • Messages.

If you visit http://eXpertGenealogy.com/forum, you will see a table listing forum genealogy categories. The category title is an underlined hyperlink. If you click on the title hyperlink, you will be presented with all of the topics of the category. The topic title is an underlined hyperlink that you click to get to see the actual messages.

How to I get to the forums?

Click here to go to http://eXpertGenealogy.com/forum.

How will I know about new messages on the forums?

Ensure that you subscribe to each forum category that interests you. By subscribing to a category, an email message will automatically be sent to you each time a new message is posted.  Each forum category has a Subscribe Cat link.  Click on that link to subscribe to that forum category.

When I registered, I set my username (nick name) to 'Dont have one'. How do I login?

Type in 'Dont have one' as your Username and then type your password.

When I registered, I set my username (nick name) to '---'. How do I login?

Type in '---' as your Username and then type your password.

How to I post a message.

Before you can post a message, you must register a username (nick name) and password and then login. You can login using the Login button in the upper right corner of the screen. Once you login, you will see icons that you can use to post messages. Use

  • Post New Topic In This Category to start a new topic
  • Post Message In This Topic to post a message

What do I do if I have problems?

Send an email message to support@eXpertGenealogy.com